Can I transfer or merge my points between two separate accounts?
While you can accrue points on multiple accounts, you cannot transfer or merge points.
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Freedom Rewards
Do my past purchases count towards my Freedom Rewards account?
No, only new purchases from the date you sign up for your Freedom Rewards account will earn you points on your account.
Do points expire?
Yes, points will expire after 3 years of inactivity on our website. Inactivity is based on either earning OR redeeming points.
How do I check my points balance?
First, log into your account where it says ‘My Account’ at the top of our website, then click the ’My Rewards” tab for your points balance. You can also click Rewards History to view the details!
How do I earn & spend my points?
Points can be earned with every single purchase made, plus for things like social media shares and follows. Visit the Freedom Rewards page to see all ways to earn points! Points can currently be converted into a store credit on your account. Please n
How do I join LAPG Freedom Rewards?
Click here to visit the Freedom Rewards page and join up!
How do I know what tier I am in?
When you are logged into your Account, you can check your tier on either the Rewards page or your Account page.
How do I spend my points?
From the Rewards Page, you can Redeem for Discounts. This will turn your points into store credit that can be applied directly to your order on the checkout page. You can also perform this action on the Cart page.
How do I update my profile to redeem my birthday bonus?
From the Rewards page, click the “Birthday Bonus” button to enter in your birthday! We’ll send you your birthday bonus on that day each year.
How does the Give $10, Get $10 program work?
Love LAPG? Get your family, friends, and coworkers hooked too! When you share LAPG, you and your friends will receive $10 off your next orders. Here's how to refer your friends and family: Log in to your LAPG Account. If you haven’t created one alre
I performed an action to earn points, but my points aren’t showing up.
From the Rewards Page, you can Redeem for Discounts. This will turn your points into store credit that can be applied directly to your order on the checkout page. You can also perform this action on the Cart page.
What do the tiers mean?
LAPG Freedom Rewards are separated into three tiers – Silver, Gold, and Platinum. The tier status is based on your rolling 1 year spend at LAPG.com. Your cumulative spend amount will move you up from Silver, to Gold, and finally to Platinum. Your tie
What happens to my points when I return items?
When items are refunded, the points you earned from that purchase will be deducted from your point balance.
What is LAPG Freedom Rewards?
LAPG Freedom Rewards gives you the opportunity to score store credit, free product, access exclusives, and more! As a member, you’ll earn points for every purchase and for engaging with our brand through social media and other platforms. Once you ear