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General

Are there any age restrictions on products?

Some products, including but not limited to knives, require you to be 18 years or older to purchase. By purchasing any item from LA Police Gear, whether by phone, mail, electronic mail (email) or in person, the buyer grants that he/she is in complian

Can I purchase from LA Police Gear if I am not in the Military, Law Enforcement, Etc..?

Yes, LA Police Gear does currently sell to the general public as well!

Do you offer gift cards?

Yes, LA Police Gear currently offers gift certificates. Click here for more information. Please note that at this time electronic gift cards can take up to 1 business day to be processed and emailed.

Does the LA Police Gear website have live inventory?

L.A. Police Gear, Inc. does currently have live inventory on all listed products. While we try to note extended backorders for certain items, delays beyond our control may extend beyond the indicated wait time. If you have a backorder, you will also

How can I look up the balance of my gift certificate?

You may look up your balance by clicking here and entering in your gift certificate code.

How can I write a product review?

To submit a product review, please visit the page for the item in question, and click the Reviews Tab. Fill in the form and click submit and your review will be posted as quickly as possible. LA Police Gear posts all reviews submitted (good or bad) s

How do I know what size to order?

Many products on our website have a size chart which you can use to help determine your size. If the product does not have a size chart listed, please submit your question through the Q & A section of the product page.

How do I place a Purchase Order online?

At this time, you must contact our large order specialist to set up your Purchase Order. You may contact the Large Order Department here or email your request in to [email protected].

I would like to order an item that is not listed. What do I do?

Please contact us and let us know what product you would like us to carry. We will do our best to add the product in a timely manner if possible.

Is it better to place my order online or over the phone?

Orders placed online are processed before phone orders; however, we realize that some of our customers would prefer to make their order over the phone. Please call our customer service team at 661-294-9499 if you would like to place a phone order.

Is your website secure?

L.A. Police Gear, Inc. takes the issue of security very seriously. Every time you send us your credit card number and your billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) encryption technology to prevent the

Tactical Terms Glossary

Below you will find a list of common abbreviations and terms seen on the LA Police Gear website along with their definition. If you see another term on our website that you are unsure of the meaning for, and it is not on this list, please contact us

What form of payment is accepted?

We accept the four major credit cards as payment methods (Visa, MasterCard, Discover, and American Express). We also accept PayPal as a payment method, which can be done during checkout. Lastly, we accept Sezzle payments, which allows you to break up

What items have restrictions for purchasing at LA Police Gear?

Some products that we offer can only be sold to Military, Law Enforcement, or Government Agencies. These products will be labeled in their description as such. This includes but is not limited to dynamic entry tools, infrared products, batons, body a

When is my credit card charged for my order?

Upon placing an order with L.A. Police Gear, Inc., the customers' credit card may be authorized for the full dollar amount of the order. This is not a charge. When your order ships, you card will be captured for the remaining amount, replacing the in

Why has my account been charged right after placing my order?

LA Police Gear's new website does a full authorization on your credit card in the amount of your order total upon checkout. This means that you may see a "pending" charge for the total of your purchase right away. That pending charge will remain unti

Will I be charged sales tax?

L.A. Police Gear, Inc. is required by law to collect sales tax on all orders being shipped to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Loui

Pick ups

If you placed an order online and selected "HQ Pick UP", the address and hours of pick up are listed below. LA Police Gear HQ 29120 Commerce Center Dr.Suite # 1 Valencia, CA 91355 Corporate pick up hours:  Monday - Friday 8am-10pm and 11am-3pm

What is your policy on body armor?

United States law restricts possession of body armor for convicted felons. Many U.S. states also have penalties for possession or use of body armor by felons. LA Police Gear is unable to ship any Body Armor, Plates, Shields, etc. to the state of Conn

Retail Inventory inquiry

For store specific inventory inquiries, please call the store's directly during business hours. The retail store teams will be happy to look up and confirm if they have the item(s) you are looking for on hand. Valencia: 661-239-6929. Ontario: 909-474

Stock Check

Thank you for your interest in our products and supporting our company. We are continuously replenishing stock, so it is good to keep checking back or sign up for the email notification on the pages that have that option. If there is a specific item

Product Features

Thank you for your interest in or products and supporting our company. Each product description and features are listed on their specific product pages. If you have questions not listed on the pages, please use the help link to speck directly to a te

Find My Order Number

To find your order number, first log into your account in the top right of our site. Once logged in, select the "Orders" link. You will see all your orders listed there and the numbers are located on the left, under each orders "Order Number".

Debt Collection Policy

Debt Collection PolicyLA Police Gear Inc.Updated Date: 04/07/2025. 1. PurposeThe purpose of this Debt Collection Policy is to outline LA Police Gear's procedures for collecting outstanding debts in a fair, legal, and ethical manner. This policy ensur