Phone Support - M-F | 7:00am - 10:00am, 11:00 - 2:30pm PST

LA Police Gear

<p>The LAPG team works hard to makes sure every order ships as quickly as possible. If your order currently has an Awaiting Fulfillment status online, it means that your order is in the process of being pulled, packed and/or shipped. Once your order ships, the status online will update and you will be emailed a confirmation email with tracking number(s). Sometimes these notifications may end up in the recipients spam/junk folder, so please make sure to keep an eye out for notifications from us in those folders.</p><p>If you have questions regarding items that have not shipped yet, please reach out to our team directly and we will be happy to look into the order/items to provide an update.</p>

The LAPG team works hard to makes sure every order ships as quickly as possible. If your order currently has an Awaiting Fulfillment status online, it means that your order is in the process of being pulled, packed and/or shipped. Once your order shi

Awaiting Fulfillment order status

Order Status

Do you have a retail store?

Do you offer a print catalog?

Does LA Police Gear offer donations or sponsorships?

Does LA Police Gear offer users accounts or customer accounts?

Does LA Police Gear read the order comments?

How can I be alerted about sales, new products, and deals?

What hours is your customers service open?

Company

Can I use more than one coupon code?

Can you tell me more about your pricing promise policy?

Do you offer a military or law enforcement discount?

Do you offer a wholesale discount for bulk buying?

How do I apply my promotional code or coupon code?

Discounts

Can I transfer or merge my points between two separate accounts?

Do my past purchases count towards my Freedom Rewards account?

Do points expire?

How do I check my points balance?

How do I earn & spend my points?

How do I join LAPG Freedom Rewards?

How do I know what tier I am in?

How do I spend my points?

How do I update my profile to redeem my birthday bonus?

How does the Give $10, Get $10 program work?

I performed an action to earn points, but my points aren’t showing up.

What do the tiers mean?

What happens to my points when I return items?

What is LAPG Freedom Rewards?

Freedom Rewards

Are there any age restrictions on products?

Can I purchase from LA Police Gear if I am not in the Military, Law Enforcement, Etc..?

Do you offer gift cards?

Does the LA Police Gear website have live inventory?

How can I look up the balance of my gift certificate?

How can I write a product review?

How do I know what size to order?

How do I place a Purchase Order online?

I would like to order an item that is not listed. What do I do?

Is it better to place my order online or over the phone?

Is your website secure?

Tactical Terms Glossary

What form of payment is accepted?

What items have restrictions for purchasing at LA Police Gear?

When is my credit card charged for my order?

Why has my account been charged right after placing my order?

Will I be charged sales tax?

Pick ups

What is your policy on body armor?

Retail Inventory inquiry

Stock Check

Product Features

Find My Order Number

Debt Collection Policy

General

An item is on backorder, will I be charged for it right away?

How can I make a change to an existing order?

How long will my backorder take?

I need to cancel my order; will I be able to?

My order is supposed to qualify for a promotional item, but it is not showing up as I complete my order.

Order Status - Track my order - Tracking information

What happens if an item is backordered?

What is the status of my order?

Why have I not received any email updates regarding my order?

Why was my international order canceled?

Received part of my order

Partially Shipped order status

Authorization amount

Holster finder Page

Price Match

Rewards Program

Shipping Information

Shipping Policy

International Orders

Why can't I pay using Paypal for certain items?

Accidentally selected Pick Up

Tax Exempt

Why was my order cancelled?

Need a receipt/invoice/history of my order(s)

Check Remittance

LAPG armor plate/body armor manufacturing date

Ordering

Do I have to pay for returning product?

Does LA Police Gear offer a warranty on LA Police Gear branded products?

How do I track my return?

My order was delivered and the items in my package do not match what is on my order confirmation.

How do I return product?

When will I get my refund?

Where can I find your return policy?

Can I exchange an item(s)

What is the exchange process?

Can I return product from online purchases to the store?

Returns

Do you ship internationally?

Does LA Police Gear drop ship any items?

How do I get free shipping on my order?

How will I know when my order has shipped out?

I just received my tracking number via email from you, and it shows that there is no data for that tracking number. How is that possible?

If I am a local customer, will I still need to pay for shipping?

What shipping options do you offer?

When will my order arrive?

Why did LA Police Gear not ship out my in-stock items automatically for me?

Why is a shipping charge still showing up on the order when my order should qualify for free shipping?

Awaiting Fulfillment order statusUpdated a year ago