LA Police Gear does not charge for backordered items. You will not be charged until the item(s) are in stock and shipping out for your order. If an order is split shipped and the in-stock items are sent out right away, you will only be charged for th
Typically, orders that have been submitted and processed cannot be altered. Once you place your order and if everything is in stock, it is sent directly to the warehouse where we are unable to make changes to the order. If your order has a backorder
If the item you ordered was not in stock when you ordered it, the item page will tell you both that the item is out of stock and provide a rough estimate on how long the backorder will take. If there were any options to choose from on the item, be su
LA Police Gear, Inc. attempts to ship orders as quickly as possible. As a result, once an order is submitted via any method (website, mail, fax, or phone) we will not be able to cancel your order once it has been processed, nor will we be able to sto
Any promotional items you qualify for will show up at the shopping cart level. You will need to add those items to your cart before completing the order.
1. From any screen, at the bottom right, click the "Help" bubble 2. In the "Order Status" section, click the blue "Find Order" bubble 3. Add your order number and email address you used during checkout 4. Click the blue bubble with the magnifying gla
We do our best to keep all our items in stock; however, if something is on backorder, we will usually hold the order until all items are in stock. If the bulk of the order is in stock, we may choose to ship the in-stock items. If we ship out the in-s
You can find your order status/tracking information from any page on the website using the help/chat widget. Please follow these steps: 1. From any screen, at the bottom right, click the "Help" bubble: 2. In the "Order Status" section, click the blu
LA Police Gear sends frequent email updates to all customers regarding your order status. These emails are sent automatically at several points during the order process. If you have not received any emails after placing an order, please check your sp
Your international order may have been canceled for a few reasons. First, we have an approved list of both countries and products that we currently ship internationally. To see that list, please click here. Second, if your order was not billing and s
Orders may ship in multiple boxes at times. Sometimes the LAPG team is requested to ship the items in stocks ahead of time, the order may be too large to fit in one box, some items may be too heavy and shipped in multiple boxes, or some orders with i
Orders may be fulfilled in multiple shipments at times. Sometimes the LAPG team is requested to ship the items currently in stock, some orders with items that are drop shipped items directly from vendors may have items shipped from our warehouse as w
The LAPG team works hard to makes sure every order ships as quickly as possible. If your order currently has an Awaiting Fulfillment status online, it means that your order is in the process of being pulled, packed and/or shipped. Once your order shi